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Regardless of how your HCM system is hosted, either at Softscape or your location, our flexible customer support services allows you to choose a customized support plan that meets your specific business needs. Our support team is on call around the clock to address any question or issue.
Softscape provides world class support from its offices throughout the world, providing localized support for all customers. For those customers needing maximum support, Softscape also offers 24x5 and 24x7 extended support. Support options include:
- Telephone support available every week day 8am to 8pm ET.
- Telephone support available every week day 8am to 8pm local time.
- 24x5 Telephone support available 24 hours each week day.
- 24x7 Full support 24x7 365 days a year.
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