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Further Your Career & Work with People You Can Count On.
Softscape is on the cutting edge of advanced people management technology, and we continue to add leading global organizations to our success stories. We are always looking for smart, talented, high-energy individuals who share our vision, and there has never been a more exciting time to be a part of this industry with Softscape as the leading pioneer.

  • Softscape is a global leader in web-based human capital management, and one of the highest rated vendors in the industry by analysts.
  • Founded in 1995, Softscape is privately held and has been profitable since year one growing consistently year after year.
  • Softscape continues to achieve industry recognition from leading analysts as one of the most comprehensive HCM solutions on the market.
  • We have balanced consistent growth while maintaining ongoing profitability and a long-lasting world-wide workforce.
  • Softscape has established worldwide operations with offices across the US, Europe, and Asia Pacific.
  • Softscape offers a challenging opportunity for professional growth with competitive salaries and a full range of benefits.

Support Engineer

Job Description:

Softscape is seeking a high energy, detail-oriented Software Support Engineer with strong communication and technical skills. The successful candidate will be both an individual contributor and a team player, and able to manage customer expectations while working on-site at the customer. Expectations will include, but are not limited to troubleshooting specific customer issues, working directly with the customer to determine requirements, developing fixes to customer problems, and unit testing code changes developed by you or others on the team.

Position Type:

  • Full-time, Permanent

Position Location:

  • Wayland, MA USA

Responsibilities:

  • Must be able to set expectations concerning time to resolve and billing status.
  • Accountable for resolving an appropriate number of Client issues on a weekly basis.
  • Demonstrates creative and tenacious approach to problem solving.
  • Maintains and updates knowledge of Softscape’s products
  • Seeks out opportunities to learn and practice technical skills.
  • Becomes increasingly independent in work.
  • Unit tests own work regularly to the point where very few issues should be found by others in his/her code.
  • Coordinates effectively within a team environment

Qualifications:

  • BSCS or equivalent.
  • 1 to 10 years of Web Application Development and strong experience with SQL Server, HTML, JavaScript, and Server-side scripting
  • Knowledge of a Client-Server environment
  • Excellent communication and organization skills
  • Application Testing and Deployment
 

 

    Softscape is an Equal Opportunity Employer, M/F/D/V.
To be considered for a job opening with Softscape, submit your resume indicating the position you are applying for to one of the following:

Email: careers@softscape.com

Mailing Address:
Human Resources
Softscape, Inc.
One Softscape Center
526 Boston Post Road
Wayland, MA USA 01778 
   
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